Lights out

Electric-power outages can be caused by a variety of factors such as:

  • Storms — Wind, lightning, ice and snow are the most common causes of outages.

  • Trees — High winds can cause branches to come in contact with power lines. If your lights blink when it's windy, then tree branches in the power lines may be the cause. Call us so we can check it out.

  • Animals — Squirrels, birds and other animals can contact power lines and cause short circuits.

  • Vehicles — Vehicular accidents can damage poles or other equipment.

  • Excavation digging — Digging equipment can damage underground cables.

  • High power demand — Heat waves and other times of unusually high demand can overload equipment and cause outages.

Reporting Outages

Is your power off unexpectedly? Time to triple-check:

1. Is it a planned outage?
2. Is it your breakers or circuits?
3. Is your neighbor’s power off?

To report unplanned power outages 24/7, call 1.800.949.4414.